Terms of service

1. What we provide

A written competitive research report about your business and its market, produced by automated research systems with an automated verification pass, and delivered by email.

• Competitive Edge Audit (€490, one-off) — delivered within 72 hours of purchase.
• Standing Edge (€890/month) — a report each month plus questions answered in between, until you cancel.

2. What it is not

The report is business research, not legal, financial, tax or investment advice. Decisions you take on the basis of it are yours.

We research public sources. We verify every claim we publish against the source we cite and list what we rejected, but we cannot guarantee that a third party’s published information is itself accurate or current.

3. Price, VAT and payment

Prices are shown excluding VAT, with the VAT-inclusive total displayed before you pay. Payment is by card or iDEAL via Stripe; we never see your card details.

EU business customers who supply a valid VAT number are invoiced with VAT reverse-charged. If a VAT number later proves invalid, we may re-issue the invoice with VAT applied.

4. Delivery

Within 72 hours for the one-off audit. If we cannot deliver — for example your website is unreachable or there is too little public information to research — we tell you and refund in full.

5. Refunds and cancellation

See our refunds and cancellation page, which forms part of these terms.

6. Your material and our output

You keep everything you send us. The report we deliver is yours to use inside your business without restriction; you may not resell it as a standalone product.

We may use aggregate, non-identifying learnings to improve the service. We do not publish your name, your report or your business details as a reference without your written permission.

7. Acceptable use

Request research only about a business you own or are authorised to act for. Don’t use the service to harass a competitor, gather personal data about individuals, or break any law.

8. Liability

Nothing here limits liability for death, personal injury, fraud, or anything else that cannot lawfully be limited — and consumers’ statutory rights are unaffected.

Otherwise our total liability arising out of the service is limited to the amount you paid us in the 12 months before the claim, and we are not liable for lost profits or indirect loss.

9. Ending the agreement

Cancel a subscription at any time; it ends at the close of the paid period. We may suspend or end service for non-payment or for a breach of section 7, and refund any period paid for but not delivered.

10. Law and jurisdiction

Dutch law applies and the courts of the Netherlands have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory law of your own country of residence.